Your privacy matters.

ProcessPanda Privacy Policy

This document provides draft website content for the ProcessPanda Privacy Policy page.

1. Introduction

ProcessPanda Ltd (“ProcessPanda”, “we”, “our” or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, software platforms, services and training systems.

2. Information We Collect

We may collect personal information that you provide directly to us including your name, email address, phone number, company details and any information submitted through contact forms, demo requests or support enquiries. We may also collect technical information automatically such as IP addresses, browser information, device information and website usage data.

3. How We Use Information

We use your information to provide and improve our services, respond to enquiries, deliver software functionality, manage customer accounts, process training records, maintain compliance records, improve user experience and communicate important updates. Where legally permitted, we may also send marketing communications relevant to our products and services.

4. Cookies

ProcessPanda uses cookies and similar technologies to improve website functionality, analyse website traffic and enhance user experience. Cookies may store preferences, login sessions and analytical information. Users can manage or disable cookies through their browser settings. Further details are available in our Cookie Policy.

5. Data Storage

We take appropriate measures to securely store and protect customer data. Data may be stored on secure third-party hosting infrastructure and cloud platforms used to operate the ProcessPanda ecosystem. Access to sensitive information is restricted to authorised personnel only.

6. Security

ProcessPanda implements appropriate technical and organisational security measures designed to protect information against unauthorised access, loss, misuse or disclosure. These measures may include encryption, access controls, authentication systems, monitoring and secure hosting environments.

7. Your Rights

Depending on your location and applicable laws, you may have the right to access, correct, update or request deletion of your personal information. You may also request information about how your data is processed or withdraw consent where applicable.

8. Third-Party Services

ProcessPanda may integrate with trusted third-party services including payment processors, cloud hosting providers, analytics tools, communication platforms and training delivery systems. These providers are expected to maintain appropriate data protection and security standards.

9. Children’s Privacy

ProcessPanda services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal or technical changes. Updated versions will be published on this page along with the latest revision date.

12. Contact Us

If you have questions regarding security, privacy or data protection, please contact:

ProcessPanda Ltd
1 Knockduff Road
Newry
County Down
Northern Ireland
BT35 6LU

Email: contact@processpanda.ai

Partnerships: partner@processpanda.ai

Trust & Security Message

We take data protection seriously. Your information is handled with care, transparency and in line with applicable laws and operational best practices.